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February 2021

January 2021

Recently Asked Questions

Clinicians express concerns about malpractice and patient safety

Recently Asked Questions

January 2021 | by Jock Hoffman

With an innate interest in patient safety and healthy dread of being sued for malpractice, licensed caregivers from all settings and services come to us with questions about clinical, legal, and insurance concerns related to medical professional liability (MPL). It seems safe to assume that those who inquired are not alone in being curious about these recently raised issues.

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December 2020

Diagnosing the Malpractice Risks for Radiologists

December 2020 | by Jock Hoffman

While primary care providers and other medical specialists carry out the bulk of a patient’s diagnostic process, malpractice allegations of a missed or delayed diagnosis are often filed against the radiologist. Analysis of medical professional liability (MPL) cases in CRICO’s national comparative benchmark system (CBS) indicates that 13% of diagnosis-related cases involve radiologists. Those that close with an indemnity payment average $290,000. Even more compelling is the fact that 62% of cases naming radiologists allege a diagnostic error.

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November 2020

Risks associated with the most common “procedure” clinicians employ

November 2020 | by Jock Hoffman

According to the Institute for Healthcare Communication, the patient interview (or medical interview) is far and away the most common “procedure” that a clinician will employ: up to 150,000 over the full course of their career. It is not a reach to say that the conversations with their patients are a provider’s premium diagnostic tool. Given that breakdowns in the diagnostic process are common triggers for allegations of medical malpractice, the importance of the patient interview becomes even more accentuated.

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October 2020

Too Good to Be Untrue

October 2020 | by Jock Hoffman

“Fake news,” “alternative facts,” “truthiness,” and other derisive terms that have joined our lexicon, mark an era when many political figures work hard to dispel verifiable facts as falsities or dismiss credible data as numeric manipulation. One possible upside to those semantic antics is increased scrutiny of information reliability. We’re all doublechecking our work.

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September 2020

Documentation gaps increase the risk of a malpractice defendant being held responsible

POWER TO PREDICT

Documentation gaps increase the risk of a malpractice defendant being held responsible

September 2020 | by Jock Hoffman and Jillian Skillings

The odds of an MPL case closing with an indemnity payment increase 76% when there was inadequate documentation.

According to analysis of 5,410 documentation-impacted cases from CRICO’s national comparative benchmarking system, 56% closed with payment (compared with 30% for all MPL cases). The average payment was $432,000; five percent of cases closed for a million dollars or more. Surgical specialties (29%) were most frequently exposed; 45% involved a high-severity injury or patient death.

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August 2020

An inadequate patient assessment increases the risk of a malpractice defendant being held responsible

POWER TO PREDICT

An inadequate patient assessment increases the risk of a malpractice defendant being held responsible

August 2020 | by Jock Hoffman and Jillian Skillings

The odds of an MPL case closing with an indemnity payment increase 85% when the patient assessment was incomplete or otherwise inadequate.

According to analysis of 15,927 patient assessment cases from CRICO’s national comparative benchmarking system, 47% closed with payment (compared with 30% for all MPL cases). The average payment was $519,000; six percent of cases closed for a million dollars or more. Surgical and medical specialties were equally exposed; more than half (56%) involved a high-severity injury or patient death.

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July 2020

Policy/Protocol Missteps More Likely to Result in Paid Claims

Power To Predict

Policy/Protocol Missteps More Likely to Result in Paid Claims

July 2020 | by Jock Hoffman and Jillian Skillings

The odds of a medical professional liability ( MPL) case closing with an indemnity payment increase 145% when the involved organization lacked a formal policy or protocol related to patient care, or an existing policy/protocol was not followed by the patient’s care providers.

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June 2020

Who’s Seeing Your Patients?

June 2020 | by Jock Hoffman

Saving paper receipts used to be a thing, as were pay phones, a daily paper on the doorstep, and getting to the airport just minutes before your plane boarded. Over the past 20 years, we have upended a lot of routines, and it turns out that was just a prelude to the COVID-19 pandemic, when we dramatically altered health care in less than 20 weeks.

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May 2020

It Won’t Be Easy

May 2020 | by Jock Hoffman

The use of the term “difficult patient” has been castigated as insensitive to individuals whose lives don’t comply with societal norms, much as “non-compliance” fell out of favor in health care when it was exposed as being too paternalistic. For clinicians (and their staffs) seeing patients in the post-quarantine phase of the COVID-19 pandemic, paying heed to these and other linguistic challenges may become an added consideration of patient encounters.

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April 2020

Going Beyond in the Time of COVID-19

April 2020 | by Jock Hoffman

Every night at 7:00 in New York City, and a growing number of other cities, residents open their windows or doors to applaud the medical professionals working through the COVID-19 pandemic. In an unprecedented time, an unprecedented show of appreciation offers a bit of comfort for those whose days are well beyond what anybody working in health care “signed up for.”

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March 2020

Managing Non-coronavirus Patients’ Expectations Amid the Pandemic

March 2020 | by Jock Hoffman

In recognition of the unique commitment of health care workers during the COVID-19 pandemic, we hope to witness deep appreciation and patience across the communities dependent on them. Unfortunately, even among patients whose health care concern is unrelated to the crisis, civility may erode under duress and uncertainty. Everyone’s tolerance is being tested.

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More Recently Asked Questions

Recently Asked Questions

Diagnosing the Malpractice Risks for Radiologists

Risks associated with the most common “procedure” clinicians employ

Too Good to Be Untrue

Documentation gaps increase the risk of a malpractice defendant being held responsible

An inadequate patient assessment increases the risk of a malpractice defendant being held responsible

Policy/Protocol Missteps More Likely to Result in Paid Claims

Who’s Seeing Your Patients?

It Won’t Be Easy

Going Beyond in the Time of COVID-19

Managing Non-coronavirus Patients’ Expectations Amid the Pandemic

Theme picker

Pólizas

Manejo de Práctica

SIMED University

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